Dynamics 365 is a powerful collection of Microsoft's business utility features and
services that enables businesses to handle most of their business operations,
including internal ones like HR, Finance, and so forth, as well as B2B, B2C, and C2C
ones.
This is how an ERP is described, and Dynamics fits that description "in-a-way."
"In-a-way" because, in contrast to other ERPs, Dynamics gives businesses the freedom
to select only the functions and modules they require, allowing them to do away with
the bulky ERP.
Dynamics is as a platform of different business applications.
Therefore, the ideal way to think of Dynamics is as a platform of different business
applications that businesses can use in accordance with their operational
requirements. The ability for these applications to connect as a company's demands
change is their greatest strength.
For instance, the "Sales" application of Dynamics facilitates project management and
operations
features while the "PMO" application facilitates CRM features. However, with
Dynamics, both of these
applications can be made to work in harmony with one another, enabling marketing,
sales,
delivery, operations, and other departments and teams of the organisations to
collaborate on the same
client records.